Dry Cleaning FAQ

 

our Eco Friendly Products

Our dry cleaning process is eco-friendly as we do not use the industry standard chemical known as “perc” or perchloroethylene. Perc is a cancer-causing agent and controlled by the EPA. It is not harmful to people wearing the clothes, but the solution itself can contaminate a site if not carefully handled.

We use hydrocarbons which are safer for the environment, less toxic and may be tolerated better by people with asthma or allergies.

 
 
 

Treating Stains

Stains should never be rubbed - as this can damage the fibers of the clothing. This damage may not be noticeable at the time of the “accident”, after cleaning after cleaning it may result in color or pile damage. Only blot a stain, preferably with clean white absorbent tissue and have it cleaned as soon as possible. Never put white wine on red wine or salt on a wine stain, this will only make the dry cleaner’s job more difficult and may result in the stain not being removed.

Always try to point out any stains when bringing the garment for cleaning, and when possible, identify the stain so that the correct treatment can be applied. Help us help you keep your garments clean and looking new!

What is Dry Cleaning?

Dry cleaning is a wet process that is water free. Dry cleaning is favored by garment manufacturers, mostly because it will not harm the fabric or the construction of the item. Dry cleaning is best for removal of grease & oil based stains where wet cleaning / washing is best for water based stains. For this reason, always let our staff know about the nature of a stain so we can properly treat.

Clothes should always be washed or dry cleaned regularly. Stains should always be treated as soon as possible; even though a stain may seem to “disappear” it is still there. These stains will “develop” over time and may “set” in the fabric and not be possible to remove at a later stage.

 
 

Policies

The following policies were created in order to provide our customers with the highest quality dry cleaning possible, at the lowest possible cost.

We ask that you read and accept our policies before leaving any garments with us.

 

Dry Cleaning Prices

Our pre-payment policy is designed to eliminate any extra costs to you. We will gladly accept cash or your in-state personal check, with a valid driver’s license made out to Clean & Press for Le$$. Our state of the art, environmentally friendly equipment and processes allows us to charge one low price to dry clean and press most garments.

All returned checks are subject to a $25.00 fee.

Your Responsibilities

Before you drop any garments, please check that all buttons, zippers, hooks, buckles, snaps, etc. are securely attached. When picking up your garments, please count and check them before leaving the store.

Once you leave the store, we are not responsible for missing, damaged or dirty garments.

Garments left at the store for 30 days or more will be donated to a local charity.

 
 

Spots and Stains

We will work very hard to completely remove spots and stains. But, due to the nature and size of some spots and stains, some may not be completely removed.

Based on our experience with the latest dry cleaning technologies, we reserve the right to refuse to dry clean or launder any garment that does not meet our standards and/or is over-stained.

Our Liability

In the unlikely event we accidentally damage or lose one of your garments during our regular cleaning process, we’ll make it up to you. Rather than compensating you with the industry standard of a maximum 10 times the cleaning cost, we’ll do even better. We will compensate you with up to 15 times the cleaning cost. That’s how strongly we believe in our quality processes!

 
 
 

Our Disclaimer

We will do our best to treat your garments gently, but due to manufacturing standards here and in different countries, we can’t be responsible for worn out or defective garments, damage to buttons, zippers, hooks, buckles, snaps, etc. A signed release is needed for garments with beads, sequins, vinyl or polyurethane and leather trim, or without labels.